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Franklin 23" Cabinet Corner Electric Fireplace in Roasted Mahogany - 23DM871-PM97
ClassicFlame Franklin Electric Fireplace Mantel Package 23DM871-PM97 Insert - 23EF023GRA
Finish: Roasted Mahogany
Dimensions: 42" W x 37" H x 13.5" D Wall Depth: 29.75"
Weight: 109.21 lbs.
Includes: Mantel in Roasted Mahogany Finish, 23" Electric Firebox Insert & 1-Year Limited Warranty
ClassicFlame Electric Fireplace Mantel Packages are designed based on the most sought after furniture styles. Each mantel is crafted from the finest quality hardwood solids. Because of their commitment to excellence ClassicFlame has earned the reputation of "The Finest Furniture in the Electric Fireplace Industry."
Dimensions:
Mantel:
Can be configured as a wall or corner mantel
Prominent raised pilasters
Crown molding around top of mantel
Faux slate surround compliments the classic design of the Franklin
Slight distressing may be present in mantel finish
Mantels are constructed from the finest quality hardwood solids and furniture hardwood veneers
ClassicFlame mantels have won numerous design awards at the High Point Furniture Market
Electric Firebox and Flame:
Energy saving all LED technology – no need to change bulbs and costs less to operate
Requires no venting or gas lines
Upgraded realistic resin logs and ember bed
Large viewable area
Digital thermostat with numerical readout
Electronic timer function with automatic shut off from 30 minutes up to 9 hours and features a 2 minute fade out
5 flame brightness settings with SpectraFire flame effect
Can be operated without blue SpectraFire flame effect
On screen indicator works from remote or manual controls
Multi-function remote control included
Electric Heater:
Fan-forced heat quietly provides up to 4,600 BTUs/hr (1350 watts) of instant warmth (provides supplemental heat for up to 400 sq ft)
Four season enjoyment – flame operates with or without heater turned on
Thermostat controls temperature automatically
Safe-to-touch glass remains cool whether heater is operating or is off – child safety screen covers heater vent
*A BTU (British Thermal Unit) is the basic measure of heat energy. Simply put - the higher the number, the more heat energy a unit produces. 1000 BTUs/h is approximately 293 Watts. 4,600BTUs/h is about 1300 Watts of power. This can comfortably heat about 400 square feet.
Remote Control:
Multi-Function "slim-line" remote controls all effects independently
With the push of a button from any spot in the room, you can begin to enjoy the fireplace experience
Other Features:
Simply plug it into a standard household electrical (120V) outlet
Economical to operate* and a breeze to set up
Warranty:
ClassicFlame Electric Fireplaces include a 1-year Limited Warranty
Mantels Direct is an authorized distributor of ClassicFlame Electric Fireplace products including electric fireplace mantel packages, electric fireboxes, electric inserts, and electric stoves.
*Operate Electric Flame for 3 cents/hour, heater and flame for 8 cents/hour. Based on average national residential rates. Electricity rates vary. Heater cycling at 50%.
This ClassicFlame Electric Fireplace includes a 1-year limited warranty. Twin-Star International, Inc warrants that your new ClassicFlame Electric Fireplace is free from manufacturing and material defects for a period of one year from date of purchase. This is subject to the following conditions & limitations.
ClassicFlame Service & Support
ClassicFlame offers toll-free technical support should you need assistance. In accordance with their 1-year limited warranty, ClassicFlame will provide you with any necessary replacement parts or accessories.
Why ClassicFlame?
ClassicFlame Electric Fireplace Mantels have won numerous awards for their design excellence and commitment to using only the finest quality hardwood solids and hand selected furniture hardwood veneers. ClassicFlame Electric Fireplaces offer realistic flame effect with five flame & heat settings. Glowing logs and ember bed look realistic on or off. Thermostat controls room temperature automatically.
When you choose ClassicFlame you can be assured you're getting the finest furniture in the electric fireplace industry.
CONDITIONS & LIMITATIONS:
Twin-Star International, Inc., hereinafter referred to collectively as the (Company), warrants that your new ClassicFlame Electric Fireplace is free from manufacturing and material defects for a period of one year from date of purchase, subject to the following conditions and limitations.
This electric fireplace must be installed and operated at all times in accordance with the installation and operating instructions furnished with the product. Any unauthorized repair, alteration, willful abuse, accident, or misuse of the product shall nullify this warranty.
This warranty is non-transferable, and is made to the original owner, provided that the purchase was made through an authorized supplier of the company.
The warranty is limited to the repair or replacement of part(s) found to be defective in material or workmanship, provided that such part(s) have been subjected to normal conditions of use and service, after said defect is confirmed by the Company's inspection.
This warranty does not cover the light bulb(s) included with the ClassicFlame Electric Fireplace.
The Company may, at its discretion, fully discharge all obligations with respects to this warranty by refunding the wholesale price of the defective part(s).
Any installation, labor, construction, transportation, or other related costs/expenses arising from defective part(s), repair, replacement, or otherwise of same, will not be covered by this warranty, nor shall the Company assume responsibility for same.
The owner/user assumes all other risks, if any, including the risk of any direct, indirect or consequential loss or damage arising out of the use, or inability to use the product, except as provided by law.
All other warranties - expressed of implied - with respect to the product, its components and accessories, or any obligations/liabilities on the part of the Company are hereby expressly excluded.
The Company neither assumes, nor authorizes any third party to assume, on its behalf, any other liabilities with respect to the sale of the ClassicFlame product.
The warranties as outlined within this document do not apply to non ClassicFlame accessories used in conjunction with the installation of this product.
This warranty is void if:
a. The fireplace is subjected to prolonged periods of dampness or condensation.
b. Any unauthorized repair alteration, willful abuse, accident, or misuse of the product.
c. You do not have the original receipt of purchase.
IF WARRANTY SERVICE IS NEEDED:
Contact the Company, at parts@twinstarhome.com, or 561-330-3201. Make sure you have your warranty, your sales receipt, and the model/serial number of your ClassicFlame product.
ANY AND ALL WORK DEEMED NECESSARY MUST BE PERFORMED BY A REPAIR SPECIALIST, DO NOT ATTEMPT TO DO ANY SERVICE WORK YOURSELF.
Twin-Star International, Inc.
Delray Beach, FL 33483
561-330-3201 www.classicflame.com
The Franklin 23" Cabinet Corner Electric Fireplace in Roasted Mahogany - 23DM871-PM97 ships and is delivered in !
Our Commitment to your Satisfaction
Mantels Direct is committed to providing the most outstanding and personalized customer service in our industry. Our service representatives are experts in electric fireplace specification and selection. Each member of our team is empowered to make your experience a positive one. To help ensure your experience is the best possible, we offer a Satisfaction and Refund Guarantee, Price Match Guarantee, Authorized Internet Distributor Assurance, and Manufacturer Warranty Pledge:
We want you to be completely satisfied with your electric fireplace purchase, so if for any reason you are not, we will refund 100% of your purchase
amount should you be dissatisfied with any electric fireplace product. Within 14 days, simply call or email for return authorization number and instructions. We will ask that you return the item in the original packaging,
in sellable condition. For complete details, click here.
Mantels Direct offers quality electric fireplaces at prices that are extremely competitive with other authorized sellers. If you find a better price, before
your purchase, we will match that price to ensure you get the best price. The item must be available for purchase at that price from an authorized reseller, whose authorization we reserve the right to
verify. For complete details, click here.
Buying from someone that you trust and that manufacturers endorse is important. We are one of just a few certified authorized distributors
of Dimplex and Classic Flame products on the internet. Authorized means that we have a direct relationship with each manufacturer regarding price, warranty and service issues. There are several unauthorized internet retailers
out there, who can not guarantee your satisfaction with warranty and service issues.
We only carry the most respected electric fireplace brands in the industry including ClassicFlame, Dimplex and Napoleon. Aside from offering the most realistic electric
fires available, these manufacturers provide the most significant warranties – we guarantee it. Warranties range from 1 year to 10 years depending upon manufacturer and item. You will find complete
details on your product's warranty in the 'Warranty' tab of that product.
Comments about ClassicFlame Franklin 23" Cabinet Corner Electric Fireplace in Roasted Mahogany - 23DM871-PM97:
Have a real fireplace, but the pain of getting wood wasn't worth it. Then got a gas fireplace inserted into real fireplace, but with natural gas prices where they were, that didn't work. Plus with the gas - didn't really heat unless you were right on top of it. This electric fireplace, so far, has proven to be the best bet. Looks real and gives off real heat!!!!
2/10/2012
(0 of 1 customers found this review helpful)
4.0
Great Fireplace
By Kyle
from New York
About Me Midrange Shopper
Pros
Attractive Design
Easy to Set-up
Quiet
Supplemental Heat Source
Cons
Best Uses
Decorative Fireplace
Zone Heating
Comments about ClassicFlame Franklin 23" Cabinet Corner Electric Fireplace in Roasted Mahogany - 23DM871-PM97:
Using this to heat our basement lounge. So far it works and looks great. Took about an hour to assemble, but was quite easy to do.
1/24/2012
(1 of 1 customers found this review helpful)
4.0
Finished product satisfying
By Alabama Gal
from Eufaula, Al.
About Me Midrange Shopper
Pros
Assembly was a challenge
Attractive Design
Quiet
Realistic Flame
Supplemental Heat Source
Cons
Best Uses
Decorative Fireplace
Zone Heating
Comments about ClassicFlame Franklin 23" Cabinet Corner Electric Fireplace in Roasted Mahogany - 23DM871-PM97:
I purchased this for my bedroom so that I could heat only one room at night since my husband and I are the only ones left at home. It was a challenge to put together because some of the screws were not long enough to reach the pre-drilled hole component. We had to substitute a little longer screw. I also had to use the included touch-up pen on a scratch on the front of the piece. Once done it is a beautiful fireplace. Seems to put out sufficient heat and the flame is very realistic. It is a little darker in color than I had expected, but still is very beautiful.
Service and delivery comments:
I was not happy with the delivery. When I purchased it the website said it would ship on a certain day and it did not ship for an extra 7 days. It was backordered. I received an e-mail twice with a new date that it would ship. Anyway, I finally got it. It had a small scratch on the front of the fireplace, but I touched it up with the enclosed touch-up pen and you can't tell it's there. Still I don't like paying that much for something that is damaged. Too much trouble to send back though. I think these things were accidents and not typical.
12/15/2011
(1 of 1 customers found this review helpful)
4.0
Nice addition to a small family room
By Handyman
from Lincoln, CA
About Me Midrange Shopper
Pros
Attractive Design
Quiet
Realistic Flame
Supplemental Heat Source
Cons
Difficult to Set-up
Best Uses
Decorative Fireplace
Small Rooms
Zone Heating
Comments about ClassicFlame Franklin 23" Cabinet Corner Electric Fireplace in Roasted Mahogany - 23DM871-PM97:
Although overall assembly is not difficult it can present a few challenges. Getting the camlock units to line up and engage properly can be tricky. you may have to adjust the screw unit in or out. Also make sure the hole for the camlock is clean. The mantle was slightly bowed so required some pressure to flatten it so camlocks would engage. We also added "L" backets to reinforce side to base joint.
11/29/2011
4.0
nice product
By bairwoman
from western maryland
About Me Budget Shopper
Pros
Attractive Design
Supplemental Heat Source
Cons
Best Uses
Decorative Fireplace
Zone Heating
Comments about ClassicFlame Franklin 23" Cabinet Corner Electric Fireplace in Roasted Mahogany - 23DM871-PM97:
Nice looking fireplace. The quality of the unit is nice. The flame looks fairly realistic. Great price. Puts off a good amount of heat. We bought it to take the chill off in our living room and it definetely does the job. Good size. It was pretty easy to put together, but definetely takes 2 people to line things up and lift some of the bulky parts. Would recommend.
11/14/2011
(0 of 1 customers found this review helpful)
4.0
Product as Advertised!
By Tony
from Watts, Oklahoma
About Me Midrange Shopper
Pros
Attractive
Good looking
Good quality
Cons
Best Uses
Medium Rooms
Comments about ClassicFlame Franklin 23" Cabinet Corner Electric Fireplace in Roasted Mahogany - 23DM871-PM97:
We use it in the living room, the flat screen TV sits on top. Very nice looking fireplace, better than we expected.
Service and delivery comments:
Product arrived quicker than expected, was in good condition
I Am A:
Family Older Kids
10/12/2011
(0 of 1 customers found this review helpful)
4.0
Pretty awesome product
By Non
from mitchell, ON Canada
About Me Midrange Shopper
Pros
Cons
Best Uses
Medium Rooms
Comments about ClassicFlame Franklin 23" Cabinet Corner Electric Fireplace in Roasted Mahogany - 23DM871-PM97:
We use this in our family room, like that it blows off great heat
I Am A:
Family Young Kids
1/11/2013
2.0
TOTALLY FRUSTRATED
By Jamie
from High Point, NC
About Me Midrange Shopper
Pros
Attractive
Cons
Best Uses
Comments about ClassicFlame Franklin 23" Cabinet Corner Electric Fireplace in Roasted Mahogany - 23DM871-PM97:
While I absolutely love the Fireplace - I still have not been able to use it!! The electric unit would not work at all,,,,no noise, no response, wouldn't work' Called them and they sent me a NEW circuit board that they assured me would be easy to replace, It was NOT. I had an electrician come over to help me and he informed me that the conduit plugs, red and black had shrink wrap type tape and would compromise the unit by prying them off and puting the others on. I've called again and shared this information and have asked for a NEW Plug and Play unit to be shipped to me and I will gladly send there's and the new circuit board back. I am so unhappy and evey day I walk into the living room and see it sitting there empty.