Mantels Direct is committed to providing the most outstanding and personalized customer service in our industry. Our service representatives are experts in electric fireplace specification and selection. Each member of our team is empowered
to make your experience a positive one. To help ensure your experience is the best possible, we offer a Satisfaction and Refund Guarantee, Price Match Guarantee, Authorized Internet Distributor Assurance, and Manufacturer
Warranty Pledge:
We want you to be completely satisfied with your electric fireplace purchase, so if for any reason you are not, we will refund 100% of your purchase
amount should you be dissatisfied with any electric fireplace product. Within 14 days, simply call or email for return authorization number and instructions. We will ask that you return the item in the original packaging,
in sellable condition. For complete details, click here.
Mantels Direct offers quality electric fireplaces at prices that are extremely competitive with other authorized sellers. If you find a better price, before
your purchase, we will match that price to ensure you get the best price. The item must be available for purchase at that price from an authorized reseller, whose authorization we reserve the right to
verify. For complete details, click here.
Buying from someone that you trust and that manufacturers endorse is important. We are one of just a few certified authorized distributors
of Dimplex and Classic Flame products on the internet. Authorized means that we have a direct relationship with each manufacturer regarding price, warranty and service issues. There are several unauthorized internet retailers
out there, who can not guarantee your satisfaction with warranty and service issues.
We only carry the most respected electric fireplace brands in the industry including ClassicFlame, Dimplex and Napoleon. Aside from offering the most realistic electric
fires available, these manufacturers provide the most significant warranties – we guarantee it. Warranties range from 1 year to 10 years depending upon manufacturer and item. You will find complete
details on your product's warranty in the 'Warranty' tab of that product.
Comments about Dimplex Preston Oak Electric Fireplace Mantel Package - DFP6787O:
Every thing was and is perfect !!!
10/23/2012
5.0
Exactly what I expected, even more.
By Lanie
from Swoyersville, PA
About Me High-end Shopper
Pros
Attractive Design
Easy to Set-up
Quiet
Realistic Flame
Supplemental Heat Source
Warranty
Cons
Best Uses
Decorative Fireplace
Large Rooms
Comments about Dimplex Preston Oak Electric Fireplace Mantel Package - DFP6787O:
It is a beautiful piece to add to any room. Sturdy, easy assembly. Much more than I expected. Love the fact that on an extra cold day if does give off heat.
11/29/2011
5.0
Amazing realistic fireplace!
By Brother
from Fayetteville, AR
About Me Midrange Shopper
Pros
Easy to Set-up
Quiet
Realistic Flame
Supplemental Heat Source
Warranty
Cons
Best Uses
Decorative Fireplace
Large Rooms
Small Rooms
Zone Heating
Comments about Dimplex Preston Oak Electric Fireplace Mantel Package - DFP6787O:
Use in master bedroom. Perfect for fireplace effect as well as media center. Matches br suite almost perfectly.
11/7/2011
5.0
Expertly made a beautiful piece
By M Walker
from Ilinois
About Me Midrange Shopper
Pros
Attractive Design
Easy to Set-up
Quiet
Realistic Flame
Supplemental Heat Source
Warranty
Cons
Doesn’t Give off Enough Heat
Best Uses
Decorative Fireplace
Zone Heating
Comments about Dimplex Preston Oak Electric Fireplace Mantel Package - DFP6787O:
We purchased this fireplace for our family room in the basement. The remarkable thing was that the medium oak color is a richer color (darker) than pictured. It matches our bar and mirror perfectly which we purchased separately. I would definitely recommend this product to a friend. The quality is definitely high end. Love it!
Service and delivery comments:
The delivery was prompt and the driver brought the box into the garage for me. Product arrived in excellent condition, and I didn't need to call customer service at all for assistance.
2/14/2011
(0 of 1 customers found this review helpful)
5.0
Very attractive and functional
By Deb
from Ottawa, Ontario, Canada
About Me Midrange Shopper
Pros
Attractive Design
Easy to Set-up
Looks great
Realistic Flame
Supplemental Heat Source
Cons
Best Uses
Decorative Fireplace
Zone Heating
Comments about Dimplex Preston Oak Electric Fireplace Mantel Package - DFP6787O:
We put our new fireplace in our year-round sunroom for a cozy atmosphere and supplemental heat on cold evenings. We're very pleased with it.
1/7/2010
5.0
Absolutely Outstanding!
By Cindy
from Lakeland, FL
About Me Midrange Shopper
Pros
Attractive Design
Easy to Set-up
Realistic Flame
Supplemental Heat Source
Warranty
Cons
Best Uses
Decorative Fireplace
Zone Heating
Comments about Dimplex Preston Oak Electric Fireplace Mantel Package - DFP6787O:
I live in Florida so I use the fireplace for ambience mostly. Occasionally, for heat. I use it most evenings and love the realistic look it gives my room. The quality of the wood is exceptional. There is nothing about it I don't like. I would and have recommended your product to friends. Anyone who has seen it has had very positive feedback.
1/7/2010
(0 of 1 customers found this review helpful)
5.0
High quality mantle and fireplace
By Janie
from Lincoln, Nebraska
About Me Midrange Shopper
Pros
Attractive Design
Easy to Set-up
Realistic Flame
Supplemental Heat Source
Warranty
Cons
Best Uses
Decorative Fireplace
Large Rooms
Comments about Dimplex Preston Oak Electric Fireplace Mantel Package - DFP6787O:
This fireplace looks great in our remodeled basement family-room. It looks like a built in and warms the whole room and adjoining bedroom[...]
8/24/2012
4.0
Love My Fireplace!
By Lori D
from Benton, WI
About Me Midrange Shopper
Pros
Attractive Design
Easy to Set-up
Quiet
Realistic Flame
Supplemental Heat Source
Cons
Best Uses
Decorative Fireplace
Zone Heating
Comments about Dimplex Preston Oak Electric Fireplace Mantel Package - DFP6787O:
I bought this fireplace to put in my home office and to add warmth to a colder lower level basement area. I was first amazed by the speed in which I received the order. I ordered late on a Sunday night and had it delivered to my door by the middle of the afternoon that Tuesday. It was so easy to assemble that my 15 year old daughter and I did it. Its a very quality piece, has a very nice look to it and although it's mid-summer and I've only really used the heater once, seems to put out a nice amount of heat. I like the adjustable thermostat and LOVE that I can just use the flame and such and not the heat for a nice visual aspect to the office. I am more than pleased with the product and the company!
1/7/2010
4.0
Added a cozy feeling to the room
By SML
from Crowsnest Pass, Alberta, Canada
About Me Midrange Shopper
Pros
Attractive Design
Easy to Set-up
Realistic Flame
Supplemental Heat Source
Cons
Best Uses
Decorative Fireplace
Large Rooms
Comments about Dimplex Preston Oak Electric Fireplace Mantel Package - DFP6787O:
This fireplace is mainly used to add character/ambiance to our games room. It gives a cozy feeling to a large room.
11/16/2009
4.0
Update your decor with the Preston
By AK
from Florence, AL
Comments about Dimplex Preston Oak Electric Fireplace Mantel Package - DFP6787O:
The Preston is a nice addition to your home or office featuring a beautifully appointed mantel in a medium oak finish. The heater has an adjustable thermostat that will help maintain your room's temperature. There is an on/off remote control with this fireplace so you can operate it from anywhere in your room!
"As with every comment sent to you regarding your firplaces I cannot be more pleased. Your service, quality, workmanship and prices cannot be surpassed. The quality of the Dimplex flame is so close to real you can hardly tell the difference. For those that are on an ecology kick this is what they should have. Thanks again for making this a truly satisfying experience."
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