Legendary Buschbeck outdoor fireplace grills are imported from Germany, where they are designed and manufactured to the highest standards in the world. Only Buschbeck fireplace grills utilize a unique concrete formula with a beautiful and rugged quartz finish that lasts a lifetime – plus components that are steel reinforced for the ultimate in strength and durability.
Turn your backyard into a romantic hideaway with a famous Buschbeck outdoor fireplace – the European standard for quality and design!
Your new Buschbeck fireplace grill comes with illustrated assembly instructions showing the entire process from start to finish. All you need are a few basic tools (outlined in the instructions) and at least two strong people working together.
Buschbeck's unique double wall construction provides constant airflow keeping the outer surfaces cooler and confining higher temperatures to the specially engineered refractory panels that line the firebox.
Your new Buschbeck fireplace grill comes with illustrated assembly instructions
showing the entire process from start to finish. All you need are a few basic tools (outlined in the instructions) and at least two strong people working together.
Betonfertigteilwerk Buschbeck GmbH, of Waldbrol, Germany, ("Buschbeck") warrants, to the original retail purchaser only, each new Buschbeck outdoor fireplace / grill ("Product") for a period of one year against defects in material and workmanship under conditions of normal use and proper installation.
This Limited Warranty will be administered by the official agent for Buschbeck in the United States: KFS Resources, LLC, of Charleston, South Carolina.
All claims under this Limited Warranty should be made by contacting KFS Resources and making advance arrangements to deliver photographs of the alleged defective Product or component(s) of Product to KFS Resources for inspection. At the sole discretion of KFS Resources, the Product or component(s) of the Product may be replaced, or arrangements made to repair the Product or component(s) of the Product.
This Limited Warranty is subject to the terms and conditions as stated on the back of this form. This form, front and back, constitutes the entire warranty for the Product. Buschbeck makes no other warranty, expressed or implied.
The term "conditions of normal use and proper installation" on page one of this Limited Warranty refers to the following:
All Buschbeck Outdoor Fireplaces must be installed on level and stable ground. Any movement of the ground under the fireplace base will void this Limited Warranty. Installation instructions are supplied with every Buschbeck Fireplace and must be followed. Questions regarding installation should be directed to the "Contact" link at www.BuschbeckUSA.com. Buschbeck Fireplaces are designed to withstand the extremely high temperatures that can be generated by typical wood fires. However, excessive heat can be generated by fires that are too large and/or intense fires that are started too quickly. Use reasonable care not to allow flames to exit the chimney above the fireplace as this is evidence of a fire that may cause excessive heat. Also, take care not to heat the fireplace too quickly if it is very cold or very wet. Do not use manufactured fire logs or accelerants such as kerosene or other fuels.
Use only natural wood logs or charcoal with a small amount of recommended starter.
All claims made under this Limited Warranty must be accompanied by the original sales receipt clearly showing the date of purchase and the name of the authorized retail dealer from whom the Buschbeck Outdoor Fireplace was purchased. All claims under this warranty must be made within one year of the date of purchase.
No warranty is made, expressed or implied, relating to handling, mishandling, transporting, installation, assembly, or disassembly and reassembly of the Buschbeck Outdoor Fireplace and its individual components.
Under any circumstances whatsoever, the total liability of the manufacturer, Buschbeck, and of the agent, KFS Resources, LLC, combined, shall be limited to replacement of the defective Product, or component(s) of the Product, at the discretion of KFS Resources. This form, front and back, constitutes the entire warranty for the Product and the individual components of the Product. No other warranty exists, expressed or implied.
Warranty Contact Information:
KFS Resources, LLC
2462 High Hammock Road
Johns Island, SC 29455
|The Aspen Outdoor Fireplace Grill ships
and is delivered !
Our Commitment to your Satisfaction
Mantels Direct is committed to providing the most outstanding and personalized customer service in our industry. Our service representatives are experts in fireplace specifications and selection.
Each member of our team is empowered to make your experience a positive one. To help ensure your experience is the best possible, we offer a Satisfaction and Refund Guarantee, Price Match Guarantee,
Authorized Internet Distributor Assurance, and Manufacturer Warranty Pledge:
||We want you to be completely satisfied with your fireplace purchase, so if for any reason you are not, we will refund 100% of your purchase amount should
you be dissatisfied with any fireplace product. Within 14 days, simply call or email for return authorization number and instructions. We will ask that you return the item in the original packaging, in sellable condition.
For complete details, click here.
||Buying from someone that you trust and that manufacturers endorse is important. We are one of just a few certified authorized distributors.
Authorized means that we have a direct relationship with each manufacturer regarding price, warranty and service issues. There are several unauthorized internet retailers out there, who can not guarantee your satisfaction
with warranty and service issues.