The Santa Clarita is a stunning outdoor fireplace offered in our exclusive Napa Collection. The Santa Clarita is incredibly durable as it is crafted using a patented composite concrete and fiberglass mixture that is lighter and stronger than concrete - guaranteeing years of enjoyment in all weather environments. The desert tan finish has a weathered concrete appearance that beautifully complements any outdoor decor.
Not only is the fireplace durable, but its also incredibly easy to setup. Two to four people can easily have the fireplace fully assembled and ready for use within an hour or less. There's no need to mess with mortar, fasteners, or glue – the interlocking design simply fits together and holds in place. You'll fall in love with your back yard all over again when you relax & enjoy your new fireplace on a clear summers eve.
The Napa Collection:Recognized around the world for it's rich soil and tranquil landscape, the Napa Valley breathes relaxation and our new Napa Collection Outdoor Fireplace Kits infuses the sensation into your outdoor space. Whether you are looking for an outdoor fireplace to use as the center of entertainment, or you are creating your own tranquil hideaway – the Napa Collection of outdoor fireplaces will transform your outdoor space in to your own piece of the Napa Valley.
Easy to assemble! Two to four strong people can set up this outdoor fireplace in less than an hour. It can be dismantled and relocated if desired. Watch the simple installation slide show below. For detailed instructions click on the following links: Installation | Patch Kit.
1 YEAR LIMITED WARRANTY
The manufacturer warrants that your new fireplace / fire pit is free from manufacturing and material defects for a period of one year from date of installation, subject to the following conditions and limitations:
This fireplace must be installed and operated at all times in accordance with the Installation and Operating instructions furnished with the product. Any alteration, willful abuse, accident, or misuse of the product shall nullify this warranty.
This warranty is non-transferable, and is made to the original owner, provided that the purchase was made through an authorized supplier of the Company.
This Limited Warranty shall be limited to the repair or replacement of parts, which prove defective under normal use and service and which Vendor shall determine in its reasonable discretion upon examination to be defective.
Before returning any parts, you must contact Vendor's Customer Service Department using the contact information listed below. If Vendor confirms, after examination, a defect covered by this Limited Warranty in any returned part,
and if Vendor approves the claim, Vendor will replace such defective part without charge. If you return defective parts, all transportation charges must be prepaid by you.
The Company's only obligation under this warranty will be at its sole option to repair or replace any part proving defective or to refund the purchase price thereof.
The Company may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s).
Any installation, labor, construction, transportation, or other related costs/expenses arising from defective part(s), repair, replacement, or otherwise of same, will not be covered by this warranty, nor shall the Company assume
responsibility for same. Further, the Company will not be responsible for any incidental, indirect, or consequential damages, except as provided by law.
All other warranties - expressed or implied - with respect to the product, its components and accessories, or any obligations/liabilities on the part of the Company are hereby expressly excluded.
Company does not authorize any person or company to assume for it any other obligation or liability in connection with the sale, installation, use, removal, return, or replacement of its equipment, and no such representations are binding on Vendor.
Company further disclaims any implied or express warranty of, and assumes no responsibility for, defects in workmanship caused by third parties.
In addition, the Limited Warranty does not cover damage to the finish, such as scratches, dents, season cracks due to shifting, discoloration, rust or other weather damage, after purchase.
This warranty is void if:
a) The fireplace has been operated in atmospheres contaminated by chlorine, fluorine or other damaging chemicals.
b. Any alteration, willful abuse, accident, or misuse of the product.
IF WARRANTY SERVICE IS NEEDED
1) Contact your supplier. Make sure you have your warranty, your sales receipt, and the model/serial number of your product.
2) DO NOT ATTEMPT TO DO ANY SERVICE WORK YOURSELF.
The Santa Clarita Outdoor Wood Burning Fireplaceships and isdelivered in !
Our Commitment to your Satisfaction
Mantels Direct is committed to providing the most outstanding and personalized customer service in our industry. Our service representatives are experts in electric fireplace specification and selection. Each member of our team is empowered to make your experience a positive one. To help ensure your experience is the best possible, we offer a Satisfaction and Refund Guarantee, Price Match Guarantee, Authorized Internet Distributor Assurance, and Manufacturer
We want you to be completely satisfied with your fireplace purchase, so if for any reason you are not, we will refund 100% of your purchase amount should you be dissatisfied with any fireplace product. Within 14 days, simply call or email for return authorization number and instructions. We will ask that you return the item in the original packaging, in sellable condition. For complete details,
Mantels Direct offers quality fireplaces at prices that are extremely competitive with other authorized sellers. If you find a better price, before your purchase, we will match that price to ensure you get the best price. The item must be available for purchase at that price from an authorized reseller, whose authorization we reserve the right to verify. For complete details, click here.
Buying from someone that you trust and that manufacturers endorse is important. We are one of just a few certified authorized distributors of fireplace products on the internet. Authorized means that we have a direct relationship with each manufacturer regarding price, warranty and service issues. There are several unauthorized internet retailers out there, who can not guarantee your satisfaction with warranty and service issues.
We only carry the most respected fireplace brands in the industry. These manufacturers provide the most significant warranties – we guarantee it. Warranties range from 1 year to 10 years depending upon manufacturer and item. You will find complete details on your product's warranty in the 'Warranty' tab of that product.
Comments about Napa Collection Santa Clarita Outdoor Wood Burning Fireplace:
the concrete is falling off in chunks along the base. THIS thing is a piece of junk. I have complained and all the company has done is send me a little paint -- that won't fix the problem since the concrete is literally crumbling off.
Bottom Line No, I would not recommend this to a friend
Images shared by KJ
concrete crumbling off
Tags: Picture of Product
Images shared by KJ
crumbling off back and sides -- ugly!!
Merchant response: I am sorry to hear of your experience with the Santa Clarita Outdoor Fireplace. I am unable to locate any record of our Support Team assisting with such a problem. Did you purchase from us? If so, please contact our Support Line (855.849.2079) and we will do what we can to make this right for you.