Glowing LED backlight with changeable colors (blue/yellow/pink)
Translucent rocks included or create your own design
Glass front panel
Enjoy the flame with or without heat for year-round comfort
Fan-forced heater with low (650 watts) and high (1300 watts) heat settings
Slim-line multi-function remote control
Ships fully assembled
1-year limited warranty
This ClassicFlame Built-In Electric Fireplace includes a 1-year limited warranty.
Twin-Star International, Inc warrants that your new ClassicFlame Electric Fireplace is free from manufacturing and material defects for a period of one year from date of purchase. This is subject to the following conditions & limitations.
ClassicFlame Service & Support
ClassicFlame offers toll-free technical support should you need assistance. In accordance with their 1-year limited warranty, ClassicFlame will provide you with any necessary replacement parts or accessories.
Why ClassicFlame?
ClassicFlame Electric Fireplace Mantels have won numerous awards for their design excellence and commitment to using only the finest quality hardwood solids and hand selected furniture hardwood veneers. ClassicFlame Electric Fireplaces offer realistic flame effect with five flame & heat settings. Glowing logs and ember bed look realistic on or off. Thermostat controls room temperature automatically.
When you choose ClassicFlame you can be assured you're getting the finest furniture in the electric fireplace industry.
CONDITIONS & LIMITATIONS
Twin-Star International, Inc., hereinafter referred to collectively as the (Company), warrants that your new ClassicFlame Electric Fireplace is free from manufacturing and material defects for a period of one year from date of purchase, subject to the following conditions and limitations.
This electric fireplace must be installed and operated at all times in accordance with the installation and operating instructions furnished with the product. Any unauthorized repair, alteration, willful abuse, accident, or misuse of the product shall nullify this warranty.
This warranty is non-transferable, and is made to the original owner, provided that the purchase was made through an authorized supplier of the company.
The warranty is limited to the repair or replacement of part(s) found to be defective in material or workmanship, provided that such part(s) have been subjected to normal conditions of use and service, after said defect is confirmed by the Company's inspection.
This warranty does not cover the light bulb(s) included with the ClassicFlame Electric Fireplace.
The Company may, at its discretion, fully discharge all obligations with respects to this warranty by refunding the wholesale price of the defective part(s).
Any installation, labor, construction, transportation, or other related costs/expenses arising from defective part(s), repair, replacement, or otherwise of same, will not be covered by this warranty, nor shall the Company assume responsibility for same.
The owner/user assumes all other risks, if any, including the risk of any direct, indirect or consequential loss or damage arising out of the use, or inability to use the product, except as provided by law.
All other warranties - expressed of implied - with respect to the product, its components and accessories, or any obligations/liabilities on the part of the Company are hereby expressly excluded.
The Company neither assumes, nor authorizes any third party to assume, on its behalf, any other liabilities with respect to the sale of the ClassicFlame product.
The warranties as outlined within this document do not apply to non ClassicFlame accessories used in conjunction with the installation of this product.
This warranty is void if:
a. The fireplace is subjected to prolonged periods of dampness or condensation.
b. Any unauthorized repair alteration, willful abuse, accident, or misuse of the product.
c. You do not have the original receipt of purchase.
IF WARRANTY SERVICE IS NEEDED:
Contact the Company, at parts@twinstarhome.com, or 561-330-3201. Make sure you have your warranty, your sales receipt, and the model/serial number of your ClassicFlame product.
ANY AND ALL WORK DEEMED NECESSARY MUST BE PERFORMED BY A REPAIR SPECIALIST, DO NOT ATTEMPT TO DO ANY SERVICE WORK YOURSELF.
Twin-Star International, Inc.
Delray Beach, FL 33483
561-330-3201 www.classicflame.com
The ClassicFlame 35" Harmony Wall Hanging Electric Fireplace - 35HF500ARA-02 ships and is delivered in !
Our Commitment to your Satisfaction
Mantels Direct is committed to providing the most outstanding and personalized customer service in our industry. Our service representatives are experts in electric fireplace specification and selection. Each member of our team is empowered
to make your experience a positive one. To help ensure your experience is the best possible, we offer a Satisfaction and Refund Guarantee, Price Match Guarantee, Authorized Internet Distributor Assurance, and Manufacturer
Warranty Pledge:
We want you to be completely satisfied with your electric fireplace purchase, so if for any reason you are not, we will refund 100% of your purchase
amount should you be dissatisfied with any electric fireplace product. Within 14 days, simply call or email for return authorization number and instructions. We will ask that you return the item in the original packaging,
in sellable condition. For complete details, click here.
Mantels Direct offers quality electric fireplaces at prices that are extremely competitive with other authorized sellers. If you find a better price, before
your purchase, we will match that price to ensure you get the best price. The item must be available for purchase at that price from an authorized reseller, whose authorization we reserve the right to
verify. For complete details, click here.
Buying from someone that you trust and that manufacturers endorse is important. We are one of just a few certified authorized distributors
of Dimplex and Classic Flame products on the internet. Authorized means that we have a direct relationship with each manufacturer regarding price, warranty and service issues. There are several unauthorized internet retailers
out there, who can not guarantee your satisfaction with warranty and service issues.
We only carry the most respected electric fireplace brands in the industry including ClassicFlame, Dimplex and Napoleon. Aside from offering the most realistic electric
fires available, these manufacturers provide the most significant warranties – we guarantee it. Warranties range from 1 year to 10 years depending upon manufacturer and item. You will find complete
details on your product's warranty in the 'Warranty' tab of that product.
Warranty
This ClassicFlame Built-In Electric Fireplace includes a 1-year limited warranty.
