What our customers are saying about us...
I don't know if Mantels Direct uses testimonials in their advertising, but I would like to share my experience with this company. We received our custom sized mantel yesterday. I was amazed at how professional the piece was built. We immediately painted the primed mantel piece. We installed the mantel (custom sized for a doorway opening).
I can't begin to tell you how pleased we are with the end result of our purchase from Mantels Direct. Every step from the initial order to the tracking to the delivery was a pleasurable experience. All I have to say is, keep up the good work and I am sure your company will be around for a long time as a result.
Hi there, I just wanted to send you a pic of our mantel. We are really happy with it. Thank you again.
I wanted to thank you and your staff for the superb job all of you did to create that fantastic mantel and surround. The precisely fitting pieces that your carpenters delivered was phenomenal and easy to assemble. I also appreciate the easy way to order and your quick responses. Attached is a photo of the finished installation. We are so glad that we bought this product from Mantels Direct. Thank you very much. Keep up the good work!
Received my mantel shelf yesterday and was thoroughly satisfied! Attached is the mantel installed over our fireplace.
Rod, finally got it all put together and it looks great.
We put an addition on our family room this year and absolutely love our new surround and mantel from you!! It arrived quickly and was easy to install. Here are are the before and after pictures.
Brynn and Steve Cynor
I had my mantel installed, and it looks wonderful. Thanks so much for your terrific work!
Just a follow-up note to let you know that I received my mantel from you last week, and had it installed on Sunday. It is beautifu! I am so happy to have it!
|Just wanted to drop you a line and let you know that I received the mantel and am very happy with it!! Your service is excellent and very professional. Just wish all companies were as organized and efficient!! I will tell others about your company and my experience. Thank you!
Stanford Custom Shelf
|Thank you for the quick response. With the holidays coming I was finding it tough to convince the wife it needed to stay in the family room. I must say, you and your sales group have been fantastic in the order and issue resolution process. It's not very often you find a company (or people) so willing to make things right, especially over the internet. I will certainly do my part to spread the word about your company and the great people working there.
|We received the mantel two days ago. It is beautiful and fits our fireplace perfectly. I like the wood that was chosen with the knots and texture. The finish is excellent and matches our other furniture. I installed the mantel yesterday. It went very well and it looks fantastic!
Custom Jackson Mantel
|Just wanted to say that we are COMPLETELY satisfied with our purchase at MantelsDirect. Our shipment arrived on a Thursday and the following Saturday we installed it. The instructions were great, the construction "dead-on", and the ease of installation a breeze. We were so very thrilled at the finished product, which now looks like it was built at the same time the house was. It totally transformed our somewhat-less-than-desirable fireplace into the focal point of our room. The "return" worked perfectly for our raised hearth and the corresponding lip. Thank you for such a good remedy for our "problem" area! We will share your site with all who view our newly installed mantel.
Very Satisfied Customers,
Carol & Juan Cajigas
Custom Blue Ridge Mantel
|Just thought I would drop you a note to say thank you. The mantel arrived in great condition and installing it was really easy following the instructions. However i was off slightly due to existing slant of fireplace wall and had to use some other boards for the side cover boards. Used a grooved decorative board which fit well with the style we ordered.
I would definitely recommend your product and service to anyone. We have had several guests and friends drop over and they were amazed that we did this ourselves. I did explain we used your service. Great big THANKS!
Allegheny Custom Mantel
|I just wanted to send you this to let you know how satisfied I was with your product. Everything was fantastic!! Superb craftmanship, excellent price, professional communication, and even early delivery. I just got around to mounting the mantel shelf this weekend and it fits perfect!! It's rare these days to find a company that goes beyond all expectations. Hope to do business again!!
San Gabriel | Brick Pocket Shelf
|Just a note to thank you and Mantels Direct for your help and patience in the manufacturing of my mantel. The project was completed shortly before Easter, and I must say that I am thoroughly thrilled how your mantel made the 20-year wait to complete the fireplace worthwhile. It is an immediate eye-catcher to everyone entering the front door, and the complements are nonstop. It had its first firing Easter evening. I have recommended you and your company to everyone who has seen it and to those who haven't yet seen it but knew of the project, including a number of area contractors.
I have attached before and after photos of the fireplace. I was still moving furniture around at the times they were taken. Still, the new look gives the room a commanding and majestic look that I had never imagined possible. Wishing you continued success,
Robert Green - Salem, CT
Monticello Custom Mantel
|I wasn't going to send pictures because I haven't finished the baseboard molding and need sleeker doors on the fireplace but we love the mantel and I'm kind of proud of all the work I did. I appreciate all of your service and hope you like the before and after shots. Hope you are having a great holiday!
Dennis Rice - Woodbury, CT
Sierra Custom Mantel
|I know it's been awhile, but my husband and son-in-law put up the mantel and I painted it which took some time. Then I wanted to decorate for the holidays. As you see the mantel looks absolutely beautiful! It has become the focal point of our living room and everyone who has seen it thinks it turned out just fantastic! I have to agree. I'm so-o-o pleased with the finished product! It's just what I had in mind. THANK YOU! THANK YOU! for all your patience and professionalism in making this idea a reality. Express my thanks to your fabrication department. I hope that I can recommend your company to someone in the future. YOU WERE JUST GREAT!
Veronica Sarno - Dix Hills, NY
Monticello Custom Mantel | Additional Custom "wood box framing"
|I would like to thank the person that constructed the mantle that we recently purchased from you. In this day and age when too many people do not take pride in their work. It is a pleasure to have something delivered to your home that shows there is a company out there that has real professionals working for them. The mantle was worth every penny I spent on it. Again thank you and please relay my appreciation to the person that built it.
Mr & Mrs Faust J Capobianco
Wilshire WS728 Shelf
Earlier this year you were very helpful with our purchase of our fireplace surround. Everything fit beautifully and I though you might like to see how the project came out. I attached a picture of our finished fireplace. Thank you again for all your help.
|Check out the Masterpiece! Thank you again!
Blue Ridge Custom Mantel | Blue Pearl Granite Facing
|Thank you very much for the beautiful mantle. The workmanship is exceptional, and the mantle completely transforms our room with its stately yet warm presence. Please pass on our sincere gratitude to your craftsman for his timeless contribution. We also wanted to thank your company for its
great value and ease-of-use to the consumer.
Ken and Courtney Altman
Newburg Custom Mantel
|Just wanted to let you know that my custom made mantel has arrived in perfect condition. It is just beautiful and I can't believe the quality for the price. Very eager to get it stained and installed in time for the Holidays. The size is just perfect. It has been a true pleasure doing business with your company. I will spread the word about your beautiful craftsmanship.
Jessie and Joseph Yao
Concorde Custom Shelf
I would like to thank the entire staff at Mantels Direct for their professional, fast and courteous service. I received my Classic Custom last week and was truly amazed with the quality of the product and would like to personally thank Mr. Montgomery for assembling my mantel and who's signature was proudly inscribed on the back side. I wasn't sure about ordering a product such as a mantle via a web company however Mantels Direct deserves many kudos for a fine product...
Maury from Connecticut
Classic Custom Mantel
I just wanted to write and say we got our mantel yesterday and it's absolutely beautiful. To be quite frank, we weren't expecting much for $200. All we ordered was a paint quality poplar mantel, nothing fancy, replacing the crappy old tract home 6x6 square eyesore. We got way more than we thought we would. It is truly a well thought out, well crafted addition to our home, made with pride by D. Gargis (Thank you D. Gargis, wherever you are). Seems a shame to paint it.
Anyway, thought you guys might want to hear that you're doing something right. And when we move into our next home (the one where we go all out), we'll find you again.
Stanford Custom Shelf
|I received my mantel that was custom made for me and it is perfect! The mantel was installed easily and is a beautiful addition to my home. It was a pleasure dealing with Mantels Direct and I want to thank everyone for their friendliness and professionalism.
Gretchen B. Dorsey
Hampton Custom Mantel
We're so impressed with the result - the rock on the old fireplace was dark and ugly, and the total image was dull and drab. Compare that to our "new" Mantels Direct Shasta model - we love it. Roberta is going to do a mural of Mount Shasta on the breast which will complete the "new" image. Being a part time contractor and home remodeler I appreciate the excellent quality of material. We ordered the unpainted poplar - the condition of all surfaces was smooth and true. The assembly was a snap, 2 hours from opening the box to attaching the mantel to the wall. Please give the craftsman who custom built our mantel a "high-five" from us.
We love our new mantel. Thanks for your help!
|I just wanted to let you know that I received this mantle and I was even on hand to witness it unloaded from the truck. It is an absolute perfect fit and look for my home... It already has one of several coats of paint on it and will in all likelihood be installed in about a week.
Once again hats off to everyone who helped with making this happen and a special thanks to you for making this so painless!!!
Glacier Custom Mantel
|Thanks for all your wonderful help. You guys are all super!
Interchangeable Collection 1110S/556
Dimplex Newport Electric Fireplace Mantel Package
|I picked up my mantel today and I must say I am more than pleased. I would like to say "THANK YOU" to Rich for his excellent customer service. The time and effort to get my order completed was outstanding. I will recommend your company to others without hesitation. I would also like to tell Tony Montgomery "THANK YOU" for my wonderful mantel, your craftsmanship is beautiful and greatly appreciated!!!!
Thank you so much to everyone involved in making my mantel. Sincerely,
|Hello to All at Mantels Direct, I am writing to let you know that I have installed my mantel and it was easy to do, fits perfectly, and looks great. I will highly recommend you to others! Thank you,
Shasta Custom Mantel
|I just wanted to let you know how pleased we are with our custom mantle, which arrived yesterday. The workmanship was awesome and it looks fantastic. Thanks for a very positive experience with your company! Regards,
Simi Valley, CA
Classic Custom Mantel
|Our mantle is perfect! Really well
built and easy to install. You even gave us extra width on the
inside returns so we were able to rip to fit. Thanks! |
Delray Beach, FL
Glacier Custom Mantel
|I recently purchased
and installed a mantel from MantelsDirect. Just wanted to let you
know how pleased my wife and I are with our purchase.
The mantel is extremely well made, was packaged very carefully, and fits perfectly.
Erik L. Brockdorff
Bordeaux 700M Mantel
|We received our custom mantel yesterday and were more than 100% impressed with the quality and workmanship. The individual who made it has his name stamped on the back: Brandon Hauck. Please pass on to him and his supervisor what a very professional job he did. We will be enjoying it for many years to come!|
Mrs. Howard S. Smith
San Gabriel Custom Shelf
|I wanted to give
you a testimonial. I am a very satisfied customer. A couple of years
ago I ordered a fireplace shelf from your company. It arrived in
absolutely perfect condition. It was installed by my handyman and
looks fantastic. I now have a need for another fireplace shelf and
have returned to your company. Thanks again for making a product
that I love, from a company that I trust.|
Concorde 7265 Shelf
Just wanted to email
you to say THANKS for a great product! We went through a BIG
renovation last year, and toward the end of the project, I still
needed to decide on a new mantel. We were short on time, and
my builder needed to wrap things up, so after surfing the internet
I found your website, and a mantel that I thought was just perfect
for my family room. We decided to order it instead of having
him build one from scratch.|
I ordered a custom sized Monarch mantel from you, with a black granite insert. I was so nervous! When it arrived my master carpenter took one look and said the materials and work were high-quality, and he couldn't believe how easy it was to install. We are thrilled with the result, and it looks like it was always there! I'm attaching photos of the finished product. Thanks again for helping me complete my project and keep my sanity!
Monarch Custom Mantel
|I just wanted to
let you know that I received my mantel two days ago. I put it up
last night and it looks great. The mantel was made exactly as I requested
and it was packaged so that there was no damage from shipping. Thanks
for the great product! |
Madison Custom Shelf
|The quality of the
Montrose Electric Fireplace is like it was built in the early 1900s;
Solid as a rock and built to last forever. It is a work of art that
is very hard to find nowadays. What a piece of furniture, wow! The
mantel is made of all good grade hardwood and is easy to assemble.
When it's only using a few watts and emitting no heat, it looks like
it's going full bore. Can't wait for tonight to try it with heat;
it's going to be awesome. |
Ed & Connie
Montrose 28" Electric Fireplace
|How cool is this - It looks like it's been there forever. I am really happy with it, I can't believe how beautiful it came out.
|Dear Customer Service,
Since we are not in the habit of ordering anything over the phone and especially 'sight unseen', we were understandably anxious about how the mantel would look like and be constructed. I can't tell you how pleased we are. It is just exactly what we wanted and it looks beautiful. The finish is great and will match perfectly with our other woods. Thank you so very much.
|Dear Rich, Laura & Sarah,
I am forwarding pictures of my new mantel that your company made for me. Great job!!! There is one picture of before we started. We had to move the fire place 5" to the left to center it on the wall. I built the hearth so we could sit in front of the fire place. Again a great job. Thank You!
|Just to let you know, I have completed the installation of the Glacier traditional wood mantel and am enclosing a photo of the fireplace and mantel. We are very happy with the product and it was a pleasure to do business with your company. The installation of the mantel was a routine process, the ordering process was straightforward and the transportation and delivery went smoothly.
Also, the $40 credit appeared on my credit card account within 2 days of the submittal.
Thank you. I will happily recommend mantlesdirect.com to others.|
Richard J. Wagner
Los Angeles, CA
|The mantel is gorgeous! Installation was easy. Thanks for a great product!|
Killraine M. Dean
|We'd like to express our appreciation for your service
and also for your craftsmanship in producing our
fireplace mantle. It came out just great and we're
really enjoying it. Thanks again.|
Vladimir P. Pavlovsky
|We received our mantel yesterday and fit it last night. It will be mounted this weekend and I want to thank all of you for a wonderful job. Although it was custom made, the fit is perfect with only about ½” on each end in the “pocket” that was created to cover the top of our cast iron enclosure. I will recommend you to anyone and everyone asking. The finish is beautiful and little did we realize the impact it would make on the living room. Thanks for a wonderful finished product.|
Santa Fe Springs, CA
|Hi, Shortly after I wrote yesterday I received my beautiful fireplace. I just thought I'd let you know it was everything I hoped for and much more. Thanks for the excellent service and speedy delivery. I'll be sure to recommend you to all my envious friends.|
Eileen Higgins Matthews
|I just wanted to drop a note and let you know how pleased I am with my new fireplace. It was the
easiest item I have ever had to put together and it came out beautiful. Everyone that sees it is amazed
at how real it looks. Thanks again.|
San Clemente, CA
|Thanks for the info; I can't wait to see the stone and the mantle! I would be pleased to send you a photo; our house should be completed sometime early this Summer. Everyone I have worked with at MantlesDirect has been terrific ~ what a fun way to find treasures for a new home. Please extend my thanks to everyone.|
Michele De Lima
|Just wanted to send a THANK YOU. I received the mantel on the 23rd of December, just like you promised. We installed it with no problem and it looks GREAT!!|
|Hello, we received our mantel on Friday, December 23rd and were lucky enough to have a friend available to install it for us. WE LOVE IT!!! We had a Christmas eve party and everyone commented on how beautiful it is! It has really transformed the room. What a great Christmas gift! We were concerned that our measurements may not have been accurate and that it might not fit properly, but with some very minor adjustments it fits
“like a glove”! Thanks so much for your great service. We would definitely recommend your company to others.
The Reardon Family
Just wanted to send you pictures of the great mantel we bought from you. We love it.
| Just wanted to let you know that we are so pleased with our mantel that we purchased from you. You made the whole process of ordering a custom mantel easy from start to finish. We were a little hesitant about ordering a large piece like this over the internet, but WOW are we ever glad we did. We are sure that we saved money, especially since you didn't charge for shipping, and the quality and workmanship are both excellent. It looks great! Thanks again.
Bill & Kathy Robinson
| My mantel was ordered in cherry and unfinished. The ease of installation was unbelievable!
Attached is a photo of my mantel decorated for Christmas.
|We've been meaning to write back, but have been rather busy with -- among other things -- installing our new mantel. We'd like to thank you and the fine craftsmen who fashioned it for us. It's a beautiful piece of work, a wonderful addition to our new home, of which you (and we) can be justly proud. Furthermore, the custom size specifications were spot on. Having spent some years as a yacht carpenter and cabinet maker myself, I'm rather particular about these things. And, obviously, so are you. It looks great over the fireplace; and we just wanted to let you know how much we appreciate your company's fine craftsmanship, fair business dealings, and helpful attitude. All three things are rare enough these days that they ought to be acknowledged. Thank you for a fine product.|
Tony & Edie Danhakl
St. Petersburg, FL
|Just wanted to take a minute and thank you so much for all your help. The mantel is just beautiful and the installer said it was one of the best quality mantels he had ever seen. It fit like a glove and makes our home look just wonderful. The quality far exceeded our expectations. Thanks again, and we would be pleased to provide a recommendation for your products and service.|
Eileen and Brian
|Here is the finished product. All in all I am quite pleased with how it came out. I was really impressed by how genuine the mantel felt while working with the material. For quality you guys get an A+! This project was about a difficulty of 2 out of 4. BTW, I am just a typical homeowner with some fairly handy skills, I am in no way a contractor or professional installer.|
|We are finished tiling and installing our mantel and wanted to share the final product with you. Thank you so much for all your help and effort with this. It'll be great to hang our stockings on it this Christmas.|
|The mantel arrived and it is beautiful! I am astounded at the level of workmanship and detail you put into your product. Thanks again.|
|Here are a couple of pictures of our fireplace, before installation and after. We ordered our mantel from you back in July of this year.|
|Here is a picture of the finished product. We love our new mantel. Thanks!|
|As promised here is a picture of our finished mantel shelf. Thank you very much for a great product and an easy and professional ordering process.|
San Pedro, CA
|Here are the pictures of the fireplace including the beautiful mantel that I purchased from you.|
|I just wanted to drop you folks a line to let you know how pleased we are with our new mantel. It looks better than we imagined it would and to think we even saved ourselves a bundle of money in the process! The product was very well-crafted and the dimensions were exact. Thank you very much.|
|Hi! Just a note to recommend a GREAT PLACE to get a replacement mantel shelf for your fireplace! Ours was plain and bare, so we priced them at Home Depot - they wanted over $400 for a custom mantel shelf!|
So, I found mantelsdirect.com on the internet. The website was easy to use, the pictures were great and the prices were fantastic!! Free shipping and NO Sales Tax! Our mantle came this week and it looks great! (see picture). Mantlesdirect.com also has full mantels as well as mantel shelves!
If you need a new mantle or just want to replace the cheap ones that home builders sometimes put in, I encourage you to visit Mantelsdirect.com!
Carol, Jim and Willie
|Just a quick note to let you know that we picked up the mantel today. I want to congratulate you on the quality of the piece. It is nicer than we expected. In short, it's BEAUTIFUL!
Thank again for the promptness of filling the order and shipping to us. I have already given you company name to several people and hopefully it will translate into some orders for you. We will be sending some before and after photos when the project is finished. It such a pleasure to do business with a company like yours.|
Ron & Donna
Le Mesa, CA
|I wish that my HMO and credit union were as responsive as you have been! Thanks!|
|My mantel arrived Thursday afternoon, and we installed it yesterday. I want to thank everyone at MANTELSDIRECT.com for your excellent service and workmanship. We are very pleased with the mantel and the ease with which we were able to install it. If I have the opportunity, I won't hesitate to recommend your company. Thank you.
|My wife, Denise, and I received the mantel last week and we installed it this past weekend. It's amazing, easy to install and great-looking too. Thanks for all your great assistance and we will tell everybody we know about your company. Thanks.
John and Denise
|We received the mantel today. It looks great and fits perfect. Thank you very much for your wonderful and fast customer service. We greatly appreciate it. We do have another mantel we may be looking at ordering. We'll let you know.
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