Napoleon Plazmafire™ 31 Vent-Free Wall Fireplace - WHVF31

Finish: Brushed Stainless Steel, Diamond Dust Pewter, Black Dimensions: Rectangular: 43.31" W x 28" H x 7.375" D Convex: 48.375" W x 29.5" H x 9.125" D Weight: 118 lbs Includes: Wall Mount Gas Fireplace & Limited Lifetime Warranty

 Owner's Manual (PDF)

Dimensions:

Napoleon Gas Fireplace Remote Control - F45 $110.00 Reg. $139.00 Add to Cart

WARRANTY
NAPOLEON® products are manufactured under the strict Standard of the world recognized ISO 9001 : 2008 Quality Assurance Certificate. NAPOLEON® products are designed with superior components and materials assembled by trained craftsmen who take great pride in their work. The burner and valve assembly are leak and test-fired at a quality test station. The complete appliance is again thoroughly inspected by a qualified technician before packaging to ensure that you, the customer, receives the quality product that you expect from NAPOLEON®.

NAPOLEON® GAS APPLIANCE PRESIDENT’S LIFETIME LIMITED WARRANTY

The following materials and workmanship in your new NAPOLEON® gas appliance are warranted against defects for as long as you own the appliance. This covers: combustion chamber, heat exchanger, stainless steel burner, phazer™ logs and embers, rocks, ceramic glass (thermal breakage only), gold plated parts against tarnishing, porcelainized enameled components and aluminum extrusion trims.*

Electrical (110V and millivolt) components and wearable parts such as blowers, gas valves, thermal switch, switches, wiring, remote controls, ignitor, gasketing, and pilot assembly are covered and NAPOLEON® will provide replacement parts free of charge during the first year of the limited warranty.*

Labour related to warranty repair is covered free of charge during the first year. Repair work, however, requires the prior approval of an authorized company official. Labour costs to the account of NAPOLEON® are based on a predetermined rate schedule and any repair work must be done through an authorized NAPOLEON® dealer.

* Construction of models vary. Warranty applies only to components included with your specific appliance.

The Napoleon Plazmafire™ 31 Vent-Free Wall Fireplace - WHVF31 ships and is delivered in !

Our Commitment to your Satisfaction

Mantels Direct is committed to providing the most outstanding and personalized customer service in our industry. Our service representatives are experts in electric fireplace specification and selection. Each member of our team is empowered to make your experience a positive one. To help ensure your experience is the best possible, we offer a Satisfaction and Refund Guarantee, Price Match Guarantee, Authorized Internet Distributor Assurance, and Manufacturer Warranty Pledge:

	We want you to be completely satisfied with your fireplace purchase, so if for any reason you are not, we will refund 100% of your purchase amount should you be dissatisfied with any fireplace product. Within 30 days, simply call or email for return authorization number and instructions. We will ask that you return the item in the original packaging, in sellable condition. For complete details, click here.
	Mantels Direct offers quality fireplaces at prices that are extremely competitive with other authorized sellers. If you find a better price, before your purchase, we will match that price to ensure you get the best price. The item must be available for purchase at that price from an authorized reseller, whose authorization we reserve the right to verify. For complete details, click here.
	Buying from someone that you trust and that manufacturers endorse is important. We are one of just a few certified authorized distributors of fireplace products on the internet. Authorized means that we have a direct relationship with each manufacturer regarding price, warranty and service issues. There are several unauthorized internet retailers out there, who can not guarantee your satisfaction with warranty and service issues.
	We only carry the most respected fireplace brands in the industry. These manufacturers provide the most significant warranties – we guarantee it. Warranties range from 1 year to 10 years depending upon manufacturer and item. You will find complete details on your product's warranty in the 'Warranty' tab of that product.