What our customers are saying about us...

Before: My home was damaged by Hurricane Harvey. We had about 39 inches of rain during the storm and water entered around the chimney stack and descended to the fire place soaking the chimney breast and sheet rock behind the mantle. The previous mantle was built piece-small and in-situ by the builder and is not a standard size. In order to expose the damp and remediate for mold the mantle was ruined. We would like to replace that mantle with a pre-fabricated unit installed after the sheetrock has been reinstated and the walls painted. Unfortunately, none of your designs appear to be an exact fit. Is it possible to have a one of your designs modified? The attached diagram provides the relevant dimensions of the fireplace. I have used your standard nomenclature where possible and have included additional dimensions to assist in your evaluation.

After: You asked for a photo of the mantel once it was installed. Attached, is the status to date. We have reached a natural hold-point while we decide if the tile in front of the fireplace should be replaced. Until we make that decision, I have not installed the final scribe molding. We are also fostering a rescued Bull Terrier so until she departs to a “forever” home we are holding off on the final painting. A doggy helper is not a good thing when wet paint is around. Still, neither of those stop the mantel from being used so we are happy to see things back where they belong. The Portsmouth was a good choice and you can see on the bottom left corner how the access to the gas valve turned out. Overall, we are very happy with the result. Thanks for all your help in getting the correct order!

George

Custom Portsmouth Mantel

Lori, thank you so much for your service and dedication on getting this order filled. You have some of the best if not the best customer service skills that I have come a crossed . You were patient, professional, and dedicated to this project, resulting in the sale. Out of line - you ROCK ! Thanks Kind regards

Rick and Diane

Once we take down our Christmas decorations, we'll do the paint touch-ups and I'll send another picture. Here's what I have now:

Lori, just wanted to let you know I recieved the mantel and surround and love it. great craftmanship, perfect fit, nice job just wanted to let you know thanks.

Mike

Attached is a copy of our beautiful finished fireplace; I installed the mantel today.

Joe

Custom Glacier Mantel

Hi Lori, Thanks very much for all the support you provided for our recent order of the Monarch fireplace surround, as well as the marble facing. Your willingness (and promptness) in answering all questions that we had, coupled with your expertise in answering those questions provided us with a quality product that looks beautiful! We were reluctant to order all material over the web, but we are very pleased with the end result. I've attached a picture of the Monarch surround and the Vermillion Brown marble that we ordered from you. Best regards..

Jim/Maryellen DeMarco

Monarch Mantel - Poplar For Painting - White Paint

Vermillion Brown Facing Kit

I received the mantel yesterday, and just wanted you to know it came out beautifully. It is so gorgeous, from the color to the detail of the stone. And it came earlier than expected. Yay. Thank you for all your help with the project. Happy Holidays,

Gina Natoli

Our mantel arrived today and it looks wonderful! We were very pleased that it arrived today (12/14), two days before the original estimated ship date of 12/16...great service! Thank you so much!

Paul and Dana Taylor

I just wanted to let you know how much I like the surround I purchased. I updated my old brick fireplace, and the result is wonderful! Attached is a before and after picture. Thank you so much! I highly recommend your company and product!

Pegene

Sheridan Custom Wood Mantel in Red Oak Unfinished

Just wanted to say that we are COMPLETELY satisfied with our purchase at MantelsDirect. Our shipment arrived on a Thursday and the following Saturday we installed it. The instructions were great, the construction "dead-on", and the ease of installation a breeze. We were so very thrilled at the finished product, which now looks like it was built at the same time the house was. It totally transformed our somewhat-less-than-desirable fireplace into the focal point of our room. The "return" worked perfectly for our raised hearth and the corresponding lip. Thank you for such a good remedy for our "problem" area! We will share your site with all who view our newly installed mantel. Very Satisfied Customers,

Carol & Juan Cajigas

Custom Blue Ridge Mantel

I wasn't going to send pictures because I haven't finished the baseboard molding and need sleeker doors on the fireplace but we love the mantel and I'm kind of proud of all the work I did. I appreciate all of your service and hope you like the before and after shots. Hope you are having a great holiday!

Dennis Rice - Woodbury, CT

Custom Sierra Mantel

Just wanted to send you pictures of the great mantel we bought from you. We love it. Happy Holidays,

Mark and Marlene Crannell - Kensington, NH

We received the mantel two days ago. It is beautiful and fits our fireplace perfectly. I like the wood that was chosen with the knots and texture. The finish is excellent and matches our other furniture. I installed the mantel yesterday. It went very well and it looks fantastic!

Alain Briot

Custom Jackson Mantel

Just a note to thank you and Mantels Direct for your help and patience in the manufacturing of my mantel. The project was completed shortly before Easter, and I must say that I am thoroughly thrilled how your mantel made the 20-year wait to complete the fireplace worthwhile. It is an immediate eye-catcher to everyone entering the front door, and the complements are nonstop. It had its first firing Easter evening. I have recommended you and your company to everyone who has seen it and to those who haven't yet seen it but knew of the project, including a number of area contractors.

I have attached before and after photos of the fireplace. I was still moving furniture around at the times they were taken. Still, the new look gives the room a commanding and majestic look that I had never imagined possible. Wishing you continued success,

Robert Green - Salem, CT

Custom Monticello Mantel

We're so impressed with the result - the rock on the old fireplace was dark and ugly, and the total image was dull and drab. Compare that to our "new" Mantels Direct Shasta model - we love it. Roberta is going to do a mural of Mount Shasta on the breast which will complete the "new" image. Being a part time contractor and home remodeler I appreciate the excellent quality of material. We ordered the unpainted poplar - the condition of all surfaces was smooth and true. The assembly was a snap, 2 hours from opening the box to attaching the mantel to the wall. Please give the craftsman who custom built our mantel a "high-five" from us. All the best,

Chuck Frumerie

Custom Shasta Mantel

Just to let you know, I have completed the installation of the Glacier traditional wood mantel and am enclosing a photo of the fireplace and mantel. We are very happy with the product and it was a pleasure to do business with your company. The installation of the mantel was a routine process, the ordering process was straightforward and the transportation and delivery went smoothly. Also, the $40 credit appeared on my credit card account within 2 days of the submittal. Thank you. I will happily recommend mantlesdirect.com to others.

Richard J. Wagner - Los Angeles, CA

Custom Shasta Mantel

Hi Lori, I wanted to thank you and your staff for the superb job all of you did to create that fantastic mantel and surround. The precisely fitting pieces that your carpenters delivered was phenomenal and easy to assemble. I also appreciate the easy way to order and your quick responses. Attached is a photo of the finished installation. We are so glad that we bought this product from Mantels Direct. Thank you very much. Keep up the good work!

John

Custom Newburg Mantel

Custom Blue Ridge Mantel - Poplar Paint Grade with White Paint

Custom Blue Ridge Mantel - Poplar Paint Grade with White Paint

How cool is this - It looks like it's been there forever. I am really happy with it, I can't believe how beautiful it came out.

Carmen Rivera - Bronxville, NY

Earlier this year you were very helpful with our purchase of our fireplace surround. Everything fit beautifully and I though you might like to see how the project came out. I attached a picture of our finished fireplace. Thank you again for all your help.

Ken Kelly

Georgetown Mantel & Bardiglio Marble Facing

Everyone has commented on how perfect the mantel is for my house. Thanks for such a beautiful piece.

Charlene

Heritage Wood Mantel

I wanted to thank Mantels Direct for an excellent job in creating a fantastic mantel and surround. The quality of craftsmanship and precisely fitting pieces was outstanding. I purchased an unfinished Red Oak Newburg and staining all the pieces was the hardest task. The assembly and installation was easy. Do not change a thing on your web site; it is very user friendly for selecting the perfect mantel surround. I’m so glad we bought this product from Mantels Direct. Thank you very much. I would definitely recommend your product and service to anyone. Thanks!

Glen

Newburg Wood Mantel

Just thought I would drop you a note to say thank you. The mantel arrived in great condition and installing it was really easy following the instructions. However i was off slightly due to existing slant of fireplace wall and had to use some other boards for the side cover boards. Used a grooved decorative board which fit well with the style we ordered.

I would definitely recommend your product and service to anyone. We have had several guests and friends drop over and they were amazed that we did this ourselves. I did explain we used your service. Great big THANKS!

Chuck Thorne

Custom Allegheny Mantel

Thank you very much for the beautiful mantle. The workmanship is exceptional, and the mantle completely transforms our room with its stately yet warm presence. Please pass on our sincere gratitude to your craftsman for his timeless contribution. We also wanted to thank your company for its great value and ease-of-use to the consumer. Best Regards,

Ken and Courtney Altman

Custom Newburg Mantel

Hello all, I would like to thank the entire staff at Mantels Direct for their professional, fast and courteous service. I received my Classic Custom last week and was truly amazed with the quality of the product and would like to personally thank Mr. Montgomery for assembling my mantel and who's signature was proudly inscribed on the back side. I wasn't sure about ordering a product such as a mantle via a web company however Mantels Direct deserves many kudos for a fine product...Thanks again.

Maury from Connecticut

Custom Classic Mantel

I received my mantel that was custom made for me and it is perfect! The mantel was installed easily and is a beautiful addition to my home. It was a pleasure dealing with Mantels Direct and I want to thank everyone for their friendliness and professionalism.

Gretchen B. Dorsey

Custom Hampton Mantel

I just wanted to let you know that I received this mantle and I was even on hand to witness it unloaded from the truck. It is an absolute perfect fit and look for my home... It already has one of several coats of paint on it and will in all likelihood be installed in about a week.

Once again hats off to everyone who helped with making this happen and a special thanks to you for making this so painless!!!

Todd

Custom Glacier Mantel

I picked up my mantel today and I must say I am more than pleased. I would like to say "THANK YOU" to Rich for his excellent customer service. The time and effort to get my order completed was outstanding. I will recommend your company to others without hesitation. I would also like to tell Tony Montgomery "THANK YOU" for my wonderful mantel, your craftsmanship is beautiful and greatly appreciated!!!!

Thank you so much to everyone involved in making my mantel. Sincerely,

Amy Balas

Georgetown Mantel

Hello to All at Mantels Direct, I am writing to let you know that I have installed my mantel and it was easy to do, fits perfectly, and looks great. I will highly recommend you to others! Thank you,

Barbara O'Connell

Custom Shasta Mantel

I just wanted to let you know how pleased we are with our custom mantle, which arrived yesterday. The workmanship was awesome and it looks fantastic. Thanks for a very positive experience with your company! Regards,

Jim Zuber - Simi Valley, CA

Custom Classic Mantel

Our mantle is perfect! Reallywell built and easy to install. You even gave us extra width on the inside returns so we were able to rip to fit. Thanks!

Ed Osgood - Delray Beach, FL

Custom Glacier Mantel

We received our mantel yesterday and fit it last night. It will be mounted this weekend and I want to thank all of you for a wonderful job. Although it was custom made, the fit is perfect with only about ½” on each end in the “pocket” that was created to cover the top of our cast iron enclosure. I will recommend you to anyone and everyone asking. The finish is beautiful and little did we realize the impact it would make on the living room. Thanks for a wonderful finished product.

Debbie McDonald - Santa Fe Springs, CA

Hi, Shortly after I wrote yesterday I received my beautiful fireplace. I just thought I'd let you know it was everything I hoped for and much more. Thanks for the excellent service and speedy delivery. I'll be sure to recommend you to all my envious friends.

Eileen Higgins Matthews - Queensbury, NY

I just wanted to drop a note and let you know how pleased I am with my new fireplace.It was the easiest item I have ever had to put together and it came out beautiful. Everyone that sees it is amazed at how real it looks. Thanks again.

Donna Kaufman - San Clemente, CA

We've been meaning to write back, but have been rather busy with -- among other things -- installing our new mantel. We'd like to thank you and the fine craftsmen who fashioned it for us. It's a beautiful piece of work, a wonderful addition to our new home, of which you (and we) can be justly proud. Furthermore, the custom size specifications were spot on. Having spent some years as a yacht carpenter and cabinet maker myself, I'm rather particular about these things. And, obviously, so are you. It looks great over the fireplace; and we just wanted to let you know how much we appreciate your company's fine craftsmanship, fair business dealings, and helpful attitude. All three things are rare enough these days that they ought to be acknowledged. Thank you for a fine product. Sincerely,

Tony & Edie Danhakl - St. Petersburg, FL

I just wanted to drop you folks a line to let you know how pleased we are with our new mantel. It looks better than we imagined it would and to think we even saved ourselves a bundle of money in the process! The product was very well-crafted and the dimensions were exact. Thank you very much.

Eric - Tacoma, WA

Just a quick note to let you know that we picked up the mantel today. I want to congratulate you on the quality of the piece. It is nicer than we expected. In short, it's BEAUTIFUL! Thanks again for the promptness of filling the order and shipping to us. I have already given you company name to several people and hopefully it will translate into some orders for you. We will be sending some before and after photos when the project is finished. It such a pleasure to do business with a company like yours.

Ron & Donna - Le Mesa, CA

The mantel arrived and it is beautiful! I am astounded at the level of workmanship and detail you put into your product. Thanks again.

Art

Hello, we received our mantel on Friday, December 23rd and were lucky enough to have a friend available to install it for us. WE LOVE IT!!! We had a Christmas eve party and everyone commented on how beautiful it is! It has really transformed the room. What a great Christmas gift! We were concerned that our measurements may not have been accurate and that it might not fit properly, but with some very minor adjustments it fits “like a glove”! Thanks so much for your great service. We would definitely recommend your company to others.

The Reardon Family - Lynnfield, MA

Fremont Mantel

My mantel was ordered in cherry and unfinished. The ease of installation was unbelievable! Attached is a photo of my mantel decorated for Christmas.

Dan Coates - Auburn Hills, MI

Here is the finished product. All in all I am quite pleased with how it came out. I was really impressed by how genuine the mantel felt while working with the material. For quality you guys get an A+! This project was about a difficulty of 2 out of 4. BTW, I am just a typical homeowner with some fairly handy skills, I am in no way a contractor or professional installer.

Dan

We are finished tiling and installing our mantel and wanted to share the final product with you. Thank you so much for all your help and effort with this. It'll be great to hang our stockings on it this Christmas.

Leanne

Here are a couple of pictures of our fireplace, before installation and after. We ordered our mantel from you back in July of this year.

Patricia

Here is a picture of the finished product. We love our new mantel. Thanks!

Jaki

I know it's been awhile, but my husband and son-in-law put up the mantel and I painted it which took some time. Then I wanted to decorate for the holidays. As you see the mantel looks absolutely beautiful! It has become the focal point of our living room and everyone who has seen it thinks it turned out just fantastic! I have to agree. I'm so-o-o pleased with the finished product! It's just what I had in mind. THANK YOU! THANK YOU! for all your patience and professionalism in making this idea a reality. Express my thanks to your fabrication department. I hope that I can recommend your company to someone in the future. YOU WERE JUST GREAT!

Veronica Sarno - Dix Hills, NY

Custom Monticello Mantel & Additional Custom Wood Box Framing

Rod, finally got it all put together and it looks great.

Dave

Custom Monticello Mantel

My mantel arrived Thursday afternoon, and we installed it yesterday. I want to thank everyone at MANTELSDIRECT.com for your excellent service and workmanship. We are very pleased with the mantel and the ease with which we were able to install it. If I have the opportunity, I won't hesitate to recommend your company. Thank you.

Roxanne - Washougal, WA

My wife, Denise, and I received the mantel last week and we installed it this past weekend. It's amazing, easy to install and great-looking too. Thanks for all your great assistance and we will tell everybody we know about your company. Thanks.

John and Denise - Cambridge, MA

We received the mantel today. It looks great and fits perfect. Thank you very much for your wonderful and fast customer service. We greatly appreciate it. We do have another mantel we may be looking at ordering. We'll let you know.

Cindy