Frequently Asked Questions
Can I install the mantel or shelf myself?
Yes, you will need just a few basic tools and materials. Instructions are provided in the packaging and are also available on this site under the Easy Installation link.
What is free curbside delivery?
Each product on our website ships for free! We offer free shipping with curbside delivery to destinations in contiguous United States. Canadian shipping is available and your specific location can be quoted. Select items may require an upgrade to "White Glove" delivery in order to ensure delivery without damage
When will my mantel or shelf arrive?
Your new mantel or shelf should arrive within 2-4 weeks of your order. Orders that require pre-finishing can take 3-4 weeks. Special arrangements can sometimes be made to expedite orders.
Does MantelsDirect.com offer wood types other than the ones shown?
Yes, we are happy to quote any of the mantels or shelves shown in other wood types. Contact us, with your special request.
Can I buy online with confidence?
Absolutely. MantelsDirect.com maintains the highest level of transaction security and is certified for SSL encryption. You can be certain that your payment information stays private and confidential. Our Satisfaction Guarantee enables you to feel comfortable with your purchase. We stand by our products and will make every effort to make your buying experience a positive one.